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Management / Training / Certification

Specialty Training Programs

If your training needs extend beyond basic and advance frontline training, let us know. CMI has been developing and delivering custom training programs for decades, and our experienced trainers help your staffs apply best practices to the unique cleaning and mangement challenges of your facility.

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Carpet Care Specialist

Learn the ins and outs of professional carpet care, including spotting and stain removal, daily care, interim maintenance techniques and deep cleaning using extraction.

Customer Service Training

Whether you are an in-house operation or a building service contractor, it's imperative that your staff knows how to properly deal with customers and building occupants. This program is specifically focused on customer service in a custodial environment from handling complaints, difusing confrontations, taking ownership of tasks, getting along well with other members of the team and much more.

Floor Care Specialist

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From daily maintenance to scrub and top coat to a full strip and refinish, our basic and advanced floor care certification can help turn your staffs into floor care experts. A DVD is available in addition to training manual and exams.

Supervisor Training

Groom your employees for management with our on-site Supervisors Certification course, which is three days of great content focused on the people and operational managements skills necessary for management success. The Supervisors Certification course includes hands-on activities in small groups.

For information, contact Brant Insero 
(518) 867-5437
brant@issa.com

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