These promotions and marketing techniques will work in difficult, shrinking, and expanding economies. Whether times are good, bad or indifferent, you need strong tactics to stand out from the competition. View

What is that special something that makes your company different from the competition? You've been in business 30 years? Well, so has xyz company---what does it really mean? View

The client calls with a request or complaint. You pass the information to your supervisor, but the client calls back the next day--SAME PROBLEM! View

Dick Ollek, CBSE explains how traditional “one size fits all” training doesn’t work in today’s environment. He discusses how nearly half of your workforce is ready to leave you now even in this less than ideal economy. Now is the time to adjust to the different age groups that work with you and the different personalities within those age groups. Dick helps you understand how MP3 players, You Tube training, webinars, DVDs, I-pads, cell phones and a myriad of other tools will enhance your training and reduce your turnover. 33 minutes. 2011. View

In this DVD, Dick Ollek, CBSE, explains some of the most common ways being used to compensate BSC sales people. Dick details the plan he used in his own company that kept his sales people focused on the types of accounts his company wanted to secure. In addition, he gives some very helpful instructions on how to manage sales people to assist them in achieving success for themselves and your company. He ends the session by outlining the important sections that should be included in a successful proposal. View

In this presentation, Dick Ollek, CBSE explains the difference between a bid and a proposal. He clearly demonstrates the importance of a well designed proposal. Dick walks the viewer through the key elements of the proposal, indicating those that may be omitted for smaller prospects. View

Dick Ollek, CBSE shares some of the most effective strategies and techniques for closing sales. While many books, videos, CDs and other products have been published full of sales theories, Dick takes you into the trenches and exposes what works and what doesn’t - using real world examples. View

Pricing is based on one copy of the Basic & Advanced Floor Care Handbook, 1 Certification Exam for Basic &  Advanced and 1 Basic & Advanced Floorcare DVD. To certify more folks, there is a minimal price per person for handbooks and exams, please contact Matt Moberg at 518.640.9172 for more information. 

Remember the DVD's are training tools that can be used with CMI’s Basic and Advanced training handbooks or as stand-alone training videos for hard floor care.

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We at Cleaning Management Institute understand that time and money are valuable resources for every organization.  That’s why we have created our new Floor Care Certification package.  It includes CMI’s Floor Care DVD’s along with handbooks and exams to certify you or staff members.  It’s a way to begin a structured training program or simply follow-up what you already have with continued education.

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We at Cleaning Management Institute understand that time and money are valuable resources for every organization.  That’s why we have created our new Floor Care Certification package.  It includes CMI’s Floor Care DVD’s along with handbooks and exams to certify you or staff members.  It’s a way to begin a structured training program or simply follow-up what you already have with continued education. 

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