How to be the Ideal Janitorial & Maintenance Operations Supervisor
This book provides the professional involved in facilities management with the information to become the ideal supervisor and leader.
The keys to improving your management skills, becoming an effective leader, working with your supervisor, improving communications, managing outsourced services and much more!View
How to Improve Personnel Management in Janitorial & Maintenance Operations
This book provides the supervisor/manager involved in facilities management with a valuable source of information on managing staff and a cleaning department.
The keys to setting up your cleaning and maintenance department, hiring the best staff, handling budget cuts, managing custodial supervisors, disciplining problem employees and much more!View
Author Ed Feldman is a recognized facilities consulting and training expert with over 30 years experience in facilities management.View
No experience necessary: Any manager can build great teams with these simple exercises.View
Complete with examples of businesses of all kinds that are applying these methods to achieve remarkable profits in today's economy, Now, Build a Great Business! shows that when you do what the most successful companies do, you too can get extraordinary results.View
Great customer service depends on great customer service MANAGEMENT.View
Emulate the customer service practices of the best in the business.View
For managers and HR professionals who know what they mean — here's what to say.View
Bad attitudes? Discipline and performance problems? Here’s much-needed help for managers who need to "have a talk" with their people.View
Problem employees bucking your authority? Take them by the horns.View