Items Tagged with 'cleaning'

ARTICLES

Contractor Success March 2017

When to Fire a Client

Four scenarios that may cause you to walk away

Firing a client shouldn’t be done in a moment of frustration. Long-term decisions should not be made under short-term stress.


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March 2017

Managing Multiple Facilities

Ensure quality control processes across your operation

Consistency creates a level of trust among custodians, management, and other decision-makers within an organization.


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Sustainable Solutions March 2017

Planning for Change

Will the new White House administration impact sustainable cleaning?

With a new president and administration in the White House, it is hard to predict how the next four years will unfold, particularly for our industry.


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February 2017 Contractor Success

From Complainer to Flag Waver

How to reassure your most difficult clients

In most cases, even a challenging customer can be turned into a flag waver—someone who really applauds your service— with a little time and care.


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January 2017 Tips From the Trainers

Five Questions on Top Training Challenges

Certified experts offer answers to tough questions

Below are five questions—with select answers from CMI master trainers—that were featured during the CMI trainer panel at ISSA/INTERCLEAN North America 2016.


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EVENTS

Training

Supervisor & Management Boot Camp Atlanta, GA April 26-28 2017

4/26/17 to 4/28/17
SourceAmerica
112 Townpark Dr Ste 200
Kennesaw, GA, GA
United States
Contact: Brant Insero

This 3 day course promises to sharpen your skills on the supervisory level. Whether you are an aspiring or seasoned manager, you will walk away with valuable knowledge and tools to continually improve your organization's operations.

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Training

CMI's Business Growth Strategies for Contract Cleaning Companies, July 19-20, 2017

7/19/17 to 7/20/17
ISSA Home Office
3300 Dundee Road
Northbrook, IL
United States
Contact: Brant Insero

Are you wondering how to find the right customer?

Do you know the secret in marketing a contract cleaning company?

Do you know where to find top - notch employees?

Join CMI, Sharon Cowan, CBSE and Jeff Cross as they deliver this two day seminar on growth strategies for your contract cleaning company.

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Training

Supervisor & Management Boot Camp San Jose, CA August 15-17

8/15/17 to 8/17/17
San Jose City College
, CA
United States
Contact: Brant Insero

This 3 day course promises to sharpen your skills on the supervisory level. Whether you are an aspiring or seasoned manager, you will walk away with valuable knowledge and tools to continually improve your organization's operations.

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Train the Trainer

Train the Trainer/A.C.T Philadelphia, October 17-19 2017

10/17/17 to 10/19/17
Philip Rosenau Co., Inc
750 Jacksonville Road
Warminster, PA
United States
Contact: Brant Insero

CMI’s Custodial Technician Train the Trainer program delivers the knowledge and training tools that you need to implement or enhance a custodial training program. The three-day course includes materials, expert instruction and certification testing meeting the training requirements of ISSA’s Cleaning Industry Management Standard (CIMS).

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