Train the Trainer Chicago, September 18-20th 2018

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9/18/18 8:30 am to 9/20/18 4:00 pm CDT
ISSA
3300 Dundee Road
Northbrook, IL
United States
Contact: Mark Warner

Train the Trainer is structured to help train and certify cleaning professionals so they can successfully implement training for their operation. It is a great way to begin effective and high-quality training.

The curriculum teaches cleaning best practices with minimal environmental impact and will increase efficiency and decrease costs for your cleaning operation. “It's easy for people to get on board, and it helps with all aspects of the job; we can even communicate better and our staff understands what to do with less supervision and explanation. The CMI program can help everyone succeed.” - Carl Bowman, Ohio State University

The three day course utilized the CMI Custodial Technician Basic and Advanced level certification courses as a foundation for the technical skills being implemented.  Each day of Train the Trainer will include indepth discussions and group activities featuring one of CMI's Master Trainers.

A rough agenda for Train the Trainer will provide you a basic understanding of what will be covered.  Each category is drilled down in depth with a strong focus on implementation of a proper training program for your staff.  

Day 1/2: Custodial Technician Basic

  1. Customer Service
  2. Chemistry of Cleaning
  3. Basic Above Floor Care 
  4. Basic Carpet Care
  5. Basic Hard Floor Care
  6. Basic Restroom Care

Each day, groups will be assembled to create presentations based their specific module.  It will be the groups responsibility to develop a presentation utilizing CMI's conent and deliver the message to the rest of the class.  At the conclusion of instruction of the Basic Custodial Technician content, each attendee will be required to take a final exam at home.  The passing grade per module is an 80%.  Along with the technical skills, each day our Master Trainer will continuely cover adult learning styles and presentation techniques.  

Day 2/3 Custodial Technician Advanced

  1. Advanced Hard Floor Care
  2. Advanced Carpet Care
  3. Advanced Above Floor Care

Day 3

  1. How to implement a proper training program
  2. Setting goals to implement a training program

** All certification exams will be taken at the conclusion of the course through an online exam.  CMI is focused on enhancing the attendees experience and becoming a quality trainer.

Note: Lunch will be served each day at 11:45am-12:00pm.  Travel costs are not covered in the registration fee for Train the Trainer.  If you are interested in registering, please contact Mark Warner at 800-225-4772.