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If you have questions about the Custodial Technician Program, please call Bea Kelly at (518) 640.9172 or bkelley@ntpmedia.com
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“I have heard and seen on several occasions where this program has built the confidence and self-esteem of the custodian by giving them the tools to work smarter, not harder. This is also a great program to assist with our succession plan and give those that excel the opportunity for advancement.”
Terry Major, Southeast Missouri State University |
| “Implementing this program with our staff is very clearly our way of investing in employees to support them in better, safer ways to perform their jobs and a nice benefit for staff is the credential and career mobility that accompany the successful completion of the training.”
Judie Cooper, Smithsonian Institution |
CMI’s Custodial Technician Training Program will:
· Enhance your company’s image
· Improve morale and reduce turnover
· Motivate employees
· Recognize achievements and provide advancement opportunities
· Evaluate employee performance according to set standards
· Identify areas that require additional training
Our Custodial Technician Training Program is split into Basic and Advanced levels. The Basic Level includes 5 modules, and the Advanced Level contains 3 modules. Each module covers a different cleaning subject.
Basic Level:
The Chemistry of Cleaning
· Cleaning agents, soil removal processes and dilution ratios
· Killing germs and using disinfectant chemicals
Basic Cleaning of Above-Floor Surfaces
· Basic procedures for cleaning and polishing a variety of surfaces
Basic Cleaning of Hard Floor Surfaces
· Floor covering types
· Equipment, materials and supplies
· Basic cleaning procedures for hard floors
Basic Cleaning of Carpeted Floor Surfaces
· Incoming soil control
· Spot and stain removal
· Basic cleaning procedures for carpeted floors
Basic Cleaning of Restrooms · Basic restroom and shower room cleaning · Disinfection procedures
Advanced Level:
Advanced Cleaning of Hard Floor Surfaces
· Project cleaning for appearance, protection, sanitation and safety
· Special procedures and problem-solving charts for cleaning hard surfaces including resilient, wood, quarry, Mexican tile, stone and terrazzo
Advanced Cleaning of Carpeted Floor Surfaces
· Shampooing, extraction, pretreatments and drying
· Carpet care and fiber protection
· Carpet cleaning method pros and cons
Advanced Cleaning of Above-Floor Surfaces
· Wall cleaning materials, equipment and methods
· Detailed cleaning procedures for light fixtures
· Advanced ceiling cleaning methods
· Safety & equipment checklists
Custodial Technician Handbooks Click to order
These Handbooks contain information about cleaning processes, procedures, and more. You can select our Basic Handbook (Modules 1-5) and/or our Advanced Handbook (Modules 6-8). Each level of Custodial Technician Training program consists of a handbook and certification exam for each module included in the level. At the conclusion of training for each module, students are given one hour to complete a written exam. Custodians who complete the exams with a grade of 80% or better receive a CMI® certificate stating that they have passed that level of the course. Graduates also receive special patches that may be worn on their work uniforms. These round, three-inch patches feature the CMI® logo and identify the wearer as a proud graduate of CMI’s Custodial Technician Training Program.
Certification Exams Click to order
The Custodial Technician Final Examinations are each comprised .of multiple-choice and true/false questions taken from the information contained in Custodial Technician Modules 1-8. Students are permitted one hour per exam in which to complete each test. Exams must be administered by a student’s manager or supervisor. Students who do not pass may retake the exam within six months at a discounted price.
Certification exams are not included in the cost of the Handbook Modules or Trainers Manual.
Custodial Technician Trainer Manuals Click to order
These step-by-step trainer manuals provide instructors with everything they need to teach the Custodial Technician Training Program to in-house staff, building service contractor employees or in a vocational or community college setting. The most thorough trainer’s manuals for professional cleaners, they are designed for use in conjunction with Custodial Technician Training and include:
- One corresponding Custodial Technician Handbook
- Trainer's PowerPoint presentation
- Lecture topics
- Visual teaching aids
- Curriculum guidelines
- Learning objectives
- Pre-term exams for review prior to taking the Custodial Technician Final Exams
- Chapter reviews
- Student activities
Set Your Own Pace
CMI’s Custodial Technician Training Program is structured to allow you to tailor the course to your specific needs. Set your own pace - - jump-start new custodians with an intense one-week class or plot an eight to ten-week course to increase productivity among current staff. The program may also be offered as a twelve-week community college course.
Volume Discounts
Volume discounts are available on handbook, exam and trainer manual orders. Call CMI at (518) 640.9172 for special pricing on larger orders.
Custodial Technician Training Options
- Attend our Train the Trainer course, taught by our CMI Certified Expert Trainer, to become a trainer for your facility. Then, you may train individuals at your facility using Custodial Technician Training Program.
- Have our CMI Certified Expert Trainer come to your facility and administer the Custodial Technician Train the Trainer Course to your supervisors or managers. Or have our Trainer come to your facility to train your custodial staff directly.
- Individuals may purchase Custodial Technician Training Handbooks to study on their own. Individuals may also take the certification exams in a proctored environment to achieve certification.
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