Michael B. Smith was nominated for this special recognition due to his dedication to both custodial staff and cleaning industry training.
Mickey Crowe discusses new cleaning technologies and the operational improvements managers can expect when training is utilized.
Global industry trade shows and training events showcase the value of learning.
"To me, cleaning is more than just removing the soil contaminants and providing ... a germ-free environment."
"Training efforts in the custodial field are often considered a low priority, but changes in expectations and technology has made it critical for custodial operations to have informed and educated employees."
Figuring out the proper response to employee training needs has been a challenge for facility managers and business service contractors (BSCs) for many decades.