Jim Peduto, a well-respected orator, consultant and strategist, is regarded as a visionary leader in the commercial cleaning industry. A Certified Building Service Exuctive (CBSE), he works with in-house operations and contract cleaners to improve operations and deliver measurable performance gains. Peduto is the president of Matrix Integrated Facility Management LLC, a company he founded in 1996, and the chief executive officer (CEO) of Shellville Facility Services, a division of Matrix. In 2000, Peduto became a co-founder of the American Institute for Cleaning Sciences (AICS), an independent, third-party evaluation and accreditation organization. AICS is the registrar for ISSA's Cleaning Industry Management Standard (CIMS) certification program. Visit www.ISSA.com/CIMS for more information about how CIMS can help you motivate employees, increase efficiencies and ensure consistent outcomes while promoting safety and wellbeing.