How can client surveys be used more effectively by BSCs than for the sole purpose of gathering “good-to-know” feedback? Here are a few pointers to help your business get the most out of them.
Industrial cleaning requires special training, chemicals, and equipment in addition to a higher hourly rate to attract and retain staff.
It can actually be good news if the client begins taking bids.
Most of us cringe when we see the word chemistry; we either avoided the subject completely in school, or have not-so-fond memories from class of trying to understand what a double bond is and why it’s important.
We’ve witnessed a number of changes in how people work; or possibly, we should say in where people work.
Summer cleaning, often termed “project cleaning,” can be a successful component of an effective cleaning program.
While cleaning contractors may provide acceptable service for their clients, they often do not take it to the next level.
Throughout the year, the Cleaning Management Institute (CMI) holds various training opportunities throughout the country, called Train the Trainer.
When companies are not running well, it is often because the rules are not clear, or they have not been properly implemented.