Why should you use CMI's Certification programs?

Save Money– Doing less with more is a trend taking place all over the industry.  CMI has a unique way in resolving this challenge.  Your most controllable expense is your labor.  CMI will help to reduce your task duplication by ensuring that your employees understand the correct procedure prior to cleaning.  You will also save money knowing that your employees understand proper dilution of chemicals.

Save Time– CMI has created the most current curriculum in the market so that you do not have to recreate the wheel.  Not only does CMI create all of your content but we will also grade all of your certification exams and produce the certificates for you.  No longer will you have to waste time on developing training programs or tests.  CMI does all the work for you.St. John Fisher College

Peace of Mind– Once each of your employees becomes a certified custodial technician; you will enjoy the peace of mind knowing that your employees understand their jobs.  You can begin to hold your employees to a higher standard of excellence.

Value– CMI’s largest value proposition is our third party certification and curriculum.  We will never endorse a specific brand of product in our training program.  We want to make sure that the technical knowledge and procedures are taught, not brand specific information.  Because of this, CMI is adaptable with any organization no matter the products they use. 

Here is a list of topics that are included in the CMI Custodial Technician Certification Program





Custodial Technician Basic

1.     Customer Service

2.     Chemistry of Cleaning

3.     Basic Above Floor Care

4.     Basic Hard Floor Care

5.     Basic Carpet Care

6.     Basic Restroom Care






Custodial Technician Advanced

6.     Advanced Hard Floor Care

7.     Advanced Carpet Care

8.     Advanced Above Floor Care







Here are some of CMI’s current customers

Charlotte - Mecklenburg School District The Ohio State University University of Tennessee
Newport News Public Schools Bloomsburg University University of California Northridge
Maryland Institute College of Art Georgia Southern University University of Portland
University of Ohio Florida Southern University SUNY New Paltz
Fox Valley Technical College City University of NY California State Northridge


Tips for a successful implementation of trainingtraining

-         Expectations should be set from upper management first

-         Keep lessons short and directly to the point

-         Compliment lessons with hands on activities

-         Always follow up with proper Quality Assurance assessments

-         Provide consistent positive feedback


CMI was established in 1964 for the education and professional development of cleaning and maintenance professionals, managers, supervisors and executives. As the foremost provider of learning solutions for cleaning and maintenance professionals, CMI is committed to serving your educational and professional needs in the broadest possible range of subject areas, formats and media. With over 50 years in the cleaning and maintenance industry, CMI offers you our expertise, knowledge and years of experience providing education and training for industry professionals.

CMI understands the challenges that higher education facilities have.  Whether it is trying to increase the overall appearance for possible future students or creating a healthier environment, facilities departments have the most important jobs on campus. 

To help create the best facility for students, faculty and staff, cleaning professionals need to receive the best possible certification training that the industry has to offer.  Through CMI’s third party certification process, you can enable your front line cleaning professionals the empowerment to make the most efficient decisions during the work day.  CMI will provide a technical training platform for front line cleaners, supervisor and managers.  To help you begin a complete training program for your team, CMI offers a series of Custodial Technician Certification Courses that provides the most efficient methods to help you save time and money. 


For questions, please contact Mark Warner at 800-225-4772 ext 1371 or